Reefe Pumps Australia
Reefe Pumps Australia is the main brand of Ascento Group Australia, a national company with representation in all states and territories. Customers are personally visited regularly by our dedicated sales consultants.
Our national head office and distribution centre is strategically located in Lytton, Qld near the Port Of Brisbane, with easy access to all major transport networks.
Our staff are highly trained and motivated personnel, a number of whom have been in the business for many years.
We have a very optimistic view for the future and we are moving forward with confidence and strength, growing our business through āquality of serviceā and respect for customers and suppliers.
Our Service Standards
- Personal representation at branch level
- Training at branch level
- Rapid quote turn-around time
- Trouble-free and fast warranty procedures
- Helping to facilitate sales for our customers by direct contact with end users to help specify correct product and design systems.
Brett Wright2023-12-12Friendly, helpful, efficient staff, always willing to help! Top quality products at reasonable prices.Emma Mitchell2023-12-01John from Reefe pumps was extremely helpful! Excellent customer service and helped me to avoid spending more money than I needed. Thank you John and Reefe pumps!Jane Oliver2023-11-27Recently had our pump fail, the place where we bought it said it was out of warranty, however when I called Reefe Pumps John was fantastic said the pump had 3yrs warranty for parts and replaced the pump, like for like. Thanks so much, great service.Maddygirls channel2023-11-23I had a problem with a pressure pump last night and I have a phone call today and they despatch a new pump today. How quick and great customer service! Thank you very much Bradley 5 starts plus šššššMichael Todd2023-11-21Had problems with my rain water switching system, staff extremely helpful sending videos and talking me through the problem. Really pleasing to find a company willing to help. Thank you very much Reefe Pumps.Deborah Cook2023-11-14Fantastic customer service. Our water pump to our house broke down. The issue was resolved in one day, the pump fixed and water restored. Would highly recommend Reefe to everyone. Thank youRosie Lloyd2023-11-13Fantastic help from Bradley who advised us how to adjust our pump. Very cheerful and positive and most importantly what he suggested worked!Koah Realty2023-11-04It was Friday 4.30pm near to closing time, when I rang Brad at Reefe Pumps. I had purchased a Reefe 140e.pst package. The pump arrived at my place around 4pm and I was going to install it Next day Saturday Brad was super helpful and allowed me to record his detailed instructions, for the next day install. All went well and the pump is now working flawlessly. Thank you Brad for your attention to detail and enthusiastic support offered in respect of the pump install. VikMichael Linehan2023-11-02Fantastic customer service and incredibly fast response times. We had a pump failure for our house supply and were without water. The plumbers tested the pump to confirm it was dead and then Dean took over. Within two days he had personally replaced the pump and then gave us valuable advice on why it had failed and what we could do to modify our system to avoid it happening again. Couldn't recommend these guys enough!Michel Kelleher2023-10-12Great Customer Service. John was amazing help. Got everything sorted. Highly recommend this company & its products. Thanks again John.Google rating score: 5.0 of 5, based on 81 reviews